Are you a new faculty member wanting to learn more about the CLT or how to get started teaching? Or a current faculty member with a general question? Make an appointment with any CLT staff member for help. If you have a specific question or area you would like help with, please refer to the Who To Go To section below.
Canvas Technical Issues
As a Champlain faculty member, you have access to technical support from Canvas 24/7/365. Please call their instructor support hotline at 1-833-209-6112 or chat with a Canvas rep.
If you have an issue with your or a student’s enrollment in a Canvas course, please email Champ Support so your case can be directed to an administrator quickly.
If you have a non-urgent question about Canvas design or a question specific to using Canvas at Champlain, please explore the “Who to Go to” section below.
Google, Zoom, or Panopto Account Issues
Please email firstname.lastname@example.org. CLT staff can assist you with how to leverage these tools for teaching, but we do not have admin access and cannot help with account issues. (This includes Google Meet.)
Who To Go To
Wondering with whom you should meet? Identify your issue or question and click a name to make an appointment.
Using Panopto: Josh Blumberg (Academic Technology)
Student Engagement: Rebecca Mills
Grading and Feedback: Freddy Angel
Professional Development: Rebecca Mills
Setting Up a Classroom Observation: Rebecca Mills
Accessibility: Please refer all questions about specific student accommodations and what they mean to the Office of Accessibility. If you would like help learning to caption videos, improve accessibility in Canvas, or make PDFs accessible, make an appointment with Caroline Toy.
Want to talk to someone with experience teaching in your division or discipline?
- Business: Freddy Angel
- Core: Caroline Toy
- Education and Human Studies: Rebecca Mills
- Information Technology: Josh Blumberg
- Communication and Creative Media: contact us to be matched with a peer mentor!
Google, Zoom, or Panopto account issues: Email email@example.com
24/7/365 Canvas assistance: Call Canvas at 1-833-209-6112 or chat with a Canvas rep.
Something else? Email firstname.lastname@example.org and we will match you with the best person.